Question 1

How long will my repair take?

Accepted Answer

Small dents or paintless dent removal (PDR) often take 1–2 days. Full collision repairs can take up to a week or more depending on parts and damage. We keep you updated throughout the process.

Question 2

Do you work with my insurance company?

Accepted Answer

Yes. Harvil Auto Body works with all major insurers, coordinates approvals, and handles the paperwork so your claim is less stressful.

Question 3

Will my car look the same as before?

Accepted Answer

Yes. We use OEM-quality parts, factory paints, and advanced equipment to restore your vehicle’s appearance and safety.

Question 4

Do you offer a warranty?

Accepted Answer

Yes. Every repair is backed by our lifetime warranty on paint and workmanship.

Question 5

Can you help with rentals?

Accepted Answer

Yes. We can arrange a rental car with our partners while your vehicle is in the shop.

Question 6

What is PDR?

Accepted Answer

Paintless dent repair (PDR) removes small dents without sanding or repainting, preserving your factory finish.

Question 7

Do I need an appointment for an estimate?

Accepted Answer

Walk-ins are welcome. You can also submit a virtual estimate request online or call (480) 966-7180.

Question 8

What if additional damage is found?

Accepted Answer

We’ll contact you, explain what we found, and get insurance approval before continuing any extra work.

Question 9

Can you match my paint exactly?

Accepted Answer

Yes. We use computerized paint-matching technology for a seamless, factory-quality finish.

Question 10

What does it mean when my car is totaled?

Accepted Answer

When your insurance company declares a total loss, the cost to repair the vehicle is greater than its current market value, so repairing it is no longer practical.

Question 11

Do you serve Mesa and the East Valley?

Accepted Answer

Yes. Harvil Auto Body is a Tempe shop at 2338 E Broadway Rd and regularly serves Mesa, Chandler, Gilbert, Scottsdale, and nearby East Valley drivers.

Question 12

What are your hours?

Accepted Answer

Monday–Thursday, 7:30 AM–5:30 PM. Closed Friday–Sunday. Call (480) 966-7180 to schedule an estimate.

Question 13

Are your technicians I-CAR certified?

Accepted Answer

Yes. Our technicians are I-CAR certified and follow OEM manufacturer repair procedures.

Question 14

How long have you been in Tempe?

Accepted Answer

Harvil Auto Body has been family-owned in Tempe since 1975. We’re a fourth-generation shop still repairing vehicles with the same integrity our family name was built on.